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South Bengal State Transport Corporation [SBSTC]

South Bengal State Transport Corporation [SBSTC] — ticket not booked but money deducted

Address:Kolkata, West Bengal

I tried booking a ticket for 5th march, 2019, sbstc bus service - ticket from kolkata to ranichak in kolkata - haldia bus departing at 6: 30 am. Seat no 29. The booking failed at 16:49, today 4th march, but money was deducted. On second attempt of booking the ticket was booked but the refund for first failed booking still not arrived.. Nor any message came from sbstc for this inconvenience.. What should be the procedure for getting my refund?
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Comments

Sir
I have booked online tickets sbstc bus time 8.00AM journey date 10/03.2/19 from karunamoyee to asansol ticket no 18
On 17/03/2019 but unfortunately money has been deducted but ticked not issued please arrange to refund thevmoneybat the earliest
Sovan MITRA
Mob [protected]
Reply
Misbehaving and delaying to book my ticket in counter, suggest to sell ticket inside bus or make online ticket booking option for all durgapur to bankura sbstc bus.ticket seller should have a good manner. please do some step for sake issue. I hope, i will take action about same meter, so in future, public will confortly travel without harassment.
Reply
ticket booking not confirmed but rs 105 debited multiple times but refunded only once .

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    +91 34 3255 6419 (Corp. Office)
    South Bengal State Transport Corporation [SBSTC] Address
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
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