[Resolved]  South Indian Bank [Sib] — (medchal) harassment case

Address:Hyderabad, Andhra Pradesh, 500048

To,
The head office,
South indian bank,
Kerala, india.

Subject - am your customer [removed] janapriya co applicant in housing loan from [address removed]. You have sanctioned us housing loan through medchal branch.

After registration the payments we have done has been recorded by your bank. As we had some problem in receiving our salary, we had problem in paying last payment i. E one and a half or two months. But today we have cleared the amount.

Before we cleared the amount, since 1 week your medchal branch manager danny did harass my wife on phone. He even harassed me on phone. He even came to our flat 2 times and did harassment to our children. He even complained about my whole family to our opposite neighbors and gave his visiting card. He told our neighbors to collect our information.

My wife [removed] is epilepsy patient and am a patient of breathing problem. Your manager danny has told our neighbors about our family and gave a bad impression about us to them.

Sir, we are your customers but not of your manager's. Your manager doesn't know how to behave with customers. He misbehaves with the customers. He creates a bad impression around the customer's flat in front of the neighbors.

Sir, am giving you friendly opinion that if your manager misbehaves with your customers in this way, then your customers will shift to another banks. Sir if you want satisfaction and profit from your customers to your organization then, you dismiss the manager danny immediately.

Sir, i hope so you can understand the difference between an employee and a customer. The good relationship with your customer the greater customer satisfaction will be and the more customers customers will be joining your bank.

Sir, your manager danny cant have good relationship with the customers. Sir, i gave you friendly information, if you take immediate action about this matter and dismiss manager danny then it will be good otherwise customers will slowly move to another banks.

According to my knowledge manager danny is not suitable for that post in that branch and is not suitable to be your employee of such prestigious bank.

This is just a friendly information, the rest is your wish.

Thanking you.
Syed ajaz hussain
(Co applicant)
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Oct 26, 2017
Complaint marked as Resolved 
resolved
South Indian Bank [SIB] customer support has been notified about the posted complaint.
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