South Indian Bank [Sib] — poor service

Address:Idukki, Kerala, 685608

Got my account freezed with no reason. I got in an emergency situation and when i swiped my card and realized its not working. How irresponsible are these guys. Since, i had a spare account i could manage the situation. And its on friday[protected]. The for the next 2days was holiday. You could imagine my situation. Today i rang them, and they said that it was due to the delay in synching the adhar card. Dont know how to reply them, because i had submitted my adhar on the date they were asked. This is the first experience for me in such a situation. And the bank officials were so ease on their language. They could have atleast give me an apology. Such a bad behaviour. First time, worst experience.
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South Indian Bank [SIB] customer support has been notified about the posted complaint.
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Name Subaida Hussain
‎acc no :. [protected]
‎Code : SIBL0000759
‎Sir,
‎I have accidentally entered Mpin of my sib mirror+ account for my sibmpay account,
‎Now my Mpay account is disabled,
‎l know user ID / password / mpin of my account,
Please enable my account.

I am Lincy Joseph from kerala.I would like to change my registered phone number to my current phone number as it does not work anymore. I cant visit bank branch where the account was made.Can i do it online? We don't live near that bank branch anymore.And also i didnt linked adhar & pancard with my account.Can i do it online?

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    South Indian Bank [SIB] Phone
    +91 48 4236 5657 [NRIs]
    +91 48 7242 0020 [Head Office]
    +91 48 7242 0058 [Head Office]
    South Indian Bank [SIB] Address
    T.B Road, Mission Quarters, Thrissur, Kerala, India - 680001
    View all South Indian Bank [SIB] contact information