[Resolved]  South Indian Bank [Sib] — recently lodged complaint

Dear sirs, after lodging my complaint of debiting my s/b account no……… with an amount of rs 4112.26, i got a phone call from mobile no. [protected] introducing himself as an authorized representative working in the complaint cell of south indian bank, demanding to send my atm card details including its cvv number (3 digit number) and the otp (One time password) which is going to receive in my mobile number, in order for him to remit the above cash in my account. When its known to everyone and there’s an rbi instruction not to disclose or inform card details or cvv and otp, i’m worried about the credibility on this call. Please inform me by return message (Email or telephone call) as to what’s going on and what further action you want me to take in order for me to get my money back.
Thank you
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May 17, 2019
Complaint marked as Resolved 
South Indian Bank [SIB] customer support has been notified about the posted complaint.
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Hello sir madam,
I send to money at Indian bank account but wrong account send this amount. Please refund the cash very emergency refund

ilaya ilayarasu's reply, Oct 8, 2019
Please refund my cash

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