Southern Railway — complaint against pavurchathram railway station master (zip code 627808) to always said 'no money' for cancellation tickets.

Address:

627808

Sir,
I am arunachalam t, 64 years old retaired govt. Sertvant. I booked 3 tickets from pavurchathram to chennai on[protected]. Pnr no.[protected]. W/l no.393, 394, 395 journey date[protected] pothigai superfast express train no.12662. On[protected] i went to pavurchathram railway station for cancellation. The pavurchathram railway station master mr. Wilson told me today is sunday. I can't cancell, come tomorrow 8.00 am. Then i return back and went[protected].9.30 am he told that he had no money in the station. You come tomorrow. Again i went[protected].30 pm. New station master named mr. Arun told that he had no money in the station. My ticket status is w/l 31, 32, 33. I asked to the s. M. What can i do? If i cancel within 30 minutes of departure of the train i can't receive money. His reply is irresponsible.
Now i loss my money. What can i do?
Kindly refund my money
And refund money for cancellation to the general public without fail in future.

Yours faithfully
Arunachalam t teacher
Retired govt servant
14/531-v. A. Nagar, pavoorchathram.
Mobile no.[protected]
Email [protected]@gmail.com