Southern Railway — errors in train ticket booking in kallettumkara (irinjalakuda) reservation counter

Address:

680121

Sir,
I'm a regular commuter in the trains of the southern railways. Though, i belong to coimbatore, by profession, i'm residing in kerala. During the first week of september, one fine morning, i went to the irinjalakuda railway statio reservation counter, filled up the form for my travel from palakkad jn to mangalore jn. The railway staff, one mr. Dileep, issued me the reservation ticket which stated the boarding point as shornur, instead of palakkad. I was shocked to see this. Its not for the first time he's erring to me, he has done this so many times before. One thing i've noticed in him is that he behaves very arrogantly as well unpolitely to most of the tamil speaking people. This very nature exposes his racial discrimination. I would request your favor most humbly to kindly do an official enquiry into this matter so as to penalize the erring officials and bring justice to the travelling passengers as well the public at large, for a more pleasant experience with railway reservatins as well travel.
Thanking you, sir.
Warm regards,
Raman. R