Southern Railway — fraudulently charged rs 1812/- for retiring room at chennai rly stn on dt 14/04/19 & 15/04/2019

Address:

352/12, Rose Avenue , gali no 01, block no 01 kapurthala., Kapurthala, Punjab, 144601

Sir, i had booked 01 room for couple on line to stay two day at chennai retiring room at (Mas) — chennai central rly station for dt. 15/04/19.& 15/04/2019, for irctc ltd had charged rs. 1812/- on dt 12/03/2019. Vide ref no. Of on line payment. Rs. 1812/- thru : inb/[protected]/paytm mob. Solution ltd. From my saving a/c no [protected],
It was booked for a/c 01 room, dauble bed for two day, when i reached on date[protected], confirmed tid no. [protected]. Ref no. Masrr 1367966 doj:13/04/2019 at 03:45rr:mas pax ramjilal fare rs.1764/- sc rs.47.2/- total rupees 1812/- (My pnr no[protected]. From nzm to mas) at chennai at about 21-00 hrs, i was shocked that irctc ltd, fraudulently charged rs. 1812/- for on line booking. & i was harassed with my family it was told by retiring room duty staff on reaching at chennai he said t hat complaint thru. Grievance of irctc ltd cell so, i had neither given any room nor accommodated, any refunded rs. 1812/-

Henceforth, its requested to pl refund my on line booking thru irctc ltd. Rs. 1812/- back to my a/c no as above said.
Thanks

(Ramjilal)
Sr. Section engineer
(Rcf/ indian railways)
Cell no. [protected]