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Southern Railway — mrts sucks

So, i'd got a ticket for first class compartment (Mrts) so that my travel journey could be easy and less painful. But to my surprise, half the people travelling in first do not have the first class ticket? And it's so bloody crowded. Why can't we have a tt who would check the tickets? It's just beyond miserable having access to the first class compartment and cannot avail the service cos brooo, why will the tt wake up? Come to do his job? He gets paid anyone. Without doing anything. Come, check tickets then at least people will follow rules. Or boycott the first class system if you guys are so if imcompetent in doing your job.

No security, no safety, no tt, people are just hanging cos there is no one to stop. Oh and, the beggars, same people come everyday, put up a drama, collects money and leave? How can you permit that? Is there any internal setting? Suspicious!!! And the sellers, selling vegetables and snacks, they come everyday invading a lot of space and no one is to stop them. What are y'all doing? Seriously, want to know.

I want my money back, i do not want the first class ticket if i don't get any service. Refund the money, i'll be more than happy to travel in other compartment cos the experience is the same. Thank you not.
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Complaint Status


[Jan 29, 2019] Southern Railway customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

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For Your reference i have attached all the documents,

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