Southern Railway — pnr [protected] no full refund for train not arriving in source station and train not going to destination station

Address:	560094
Website:	Irctc.co.in

Pnr [protected]. Our boarding point was vijayawada n destination was shornur. But train has not touched our boarding point or destination point. And railway has not send any notification on route change. Railway has cancelled my ticket on my tdr filed and only 1905 inr has been initiated for refund on 31st august though the ticket fair was 3825 inr. So far no even i have not got even 1 rupee to my bank account. Pleas help me on this. I have called railways 100 times and they say they are transferring my call to concerned department and finally they disconnects. I feel helpless.