Spandana — wantedly not issued white ration card

Address:https://www.spandana.ap.gov.in/application/grievance_view?DocNo=kyRNLAHSVfspK3RPzEDbeA==
Website:epdsap.ap.gov.in/epdsAP/epds

According to andhra pradesh government, im eligible for applying white ration card.. I was applied for ration card. But no officer approved my card and not solving my issue..! Even not looking my application.. They given grace period as a 15 days. They must have to solve my complaint with in 15 days but not solved.. Its a 20 th day..! No one was calling and coming to my home for verification.. They are just rejecting my application without proper verification.

Kindly look into my problem and solve issue
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    https://www.spandana.ap.gov.in/application/grievance_view?DocNo=kyRNLAHSVfspK3RPzEDbeA==
    India
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