Spectranet — Take 3 month deposit & dont provide service or refund

Kaizadmaster

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

This is to highlight that Spectranet has placed my building name on their website & mentioned that services are available. When asked about the connection, they came within 24 hours & took a quarterly payment from me. After that they spent 3-4 days before coming to do the wiring & then spent another week before they stated that there was no Fiber connection in the building. Now they are not responding on calls or mails regarding my refund & its been almost 2 weeks now. Please be careful before you subscribe to Spectranet or better still dont do it at all. My complaint no at Spectranet call centre is [protected] to which there has been no response.

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Comments

dineshjajoo

from Pune, Maharashtra

lets connect and file a case on them, drop me a mail on dj.[protected]@gmail.com . I need few guys who can support me in filling a case

varundhanotia

from Guntur, Andhra Pradesh

The same has happened with me. They have taken a three months advance via credit card.
Kindly find a solution to this problem and get the money refunded.

Kaizadmaster

from Bengaluru, Karnataka

These Spectranet guys keep logging new tickets every month & stating that the payment will be delayed by another 30 days. This has happened without me calling or sending them any email. This looks like a proper business of taking your money & sitting on the interest or keeping the money if the customer does not continue followups. If there are others interested in filing a case together please let me know.
New Spectranet Ticket No given is [protected]. I found out about this ticket no because I called up today since 1 month has passed.