Spherehot — it isn't working

Address:

382330

I called your customer care representative for many times . But he doesn't respond everytime. The geyser isn't working, red light isn't on, water isn't got heated .Power doesn't get on. It is 3rd time happened . I want you to solve this problem shorty.And If you can not then shut your shop and go . Send your representative at my home as soon as possible.Humble request.