Spice Digital — bulk tickets

Address:

Gautam Buddh Nagar, Uttar Pradesh

I booked 105 tickets of spice cinemas, noida through their sales person Mr. Mukesh. He quoted me for Sunday 5:30PM show Rs. 210 (Only tickets), to which i agreed and asked him if there is any possible fluctuation of ticket prices or not? Should I wait before paying if there is any? To which he replied NO the TICKET PRICES WILL REMAIN SAME, However I am Requesting my seniors to give you a complimentary coke, to which I was highly appreciating him.

Now the fraud comes into play where, I visited Spice Cinemas to book individual tickets(Today 18th May, Friday) and got to know from box office as well as Book my show that the ticket rates for Sunday is actually Rs 150 and not Rs.210. When I called Mukesh to enquire about the same he said yes the tickets are for Rs150 only but we are also giving you coke for 60 and hence the rates are Rs.210.

I added that you gave me an option of free coke quoting the final price for ONLY ticket as 210. Otherwise I could have just booked for Rs150 per ticket and save Rs. 60 for each Ticket. I explained him that this is ridiculous that you sell your product for a higher price first and then to cover up you give an offer which the consumer never asked for. He tied me in a call with Mr. Archit saying that he is my senior, he wants to speak to you for the same. I explained the whole situation to which first he said "Its our nature of business" "We are at fault but we can't do any thing about it". I explained him that I have sent invitations to people and it will be highly embarrassing to cancel the show now, at least refund me the coke amount? To which he used such awful words like (Dedh shana) and said you have two options, either apply for whole refund and cancel it, or its going to be the same way as it is.

I am simply shattered by knowing this behaviour of spice cinemas being such a big organisation that for hard earned money of people they play such ridiculous game. Since I already have sent my invitations to my guests, I had no choice but to opt. for Rs. 210 per ticket show, forcefully!.

I suggest to please spend a little more but NOT to fall into a cheated category like I have fallen into and I strongly "NOT" recommend Spice cinemas. They to embarrass you more say "Take 2-4 passes and forget it". Please be ware of such cinemas to save your hard earned money!