Spice Jet Airlines — baggage not yet received

Dear team,
My pnr is z48q5b, flight no: sg 6476, dated 18/08/19 from mumbai (Bom) to kochi (Cok). Myself dhanoop, the baggage is not received yet, the issue mentioned in your system "late check-in and already informed to me." you saying my check-in was late but flight departure time 8.30pm and i reached the check-in counter at 7.25pm there was only one counter opened for economy class, 20 mins am on queue after that one more counter opened then i move to that counter check-in done. But i didn't get any information from your side at the time of check-in. If you informed, definitely i will carry my personal backpack with me. Because i came for a family function, all of my important things are in the backpack. I asked to deliver but they told me to come and pick up here only, ok i understand because of cochin airport to my home town around 150kms, so i asked for another option, can you deliver to my friend home its nearby airport around 20kms, again i got the same answer they can't deliver anywhere. Thank you for the worst experience giving me! Thank you for the make us a helpless situation! Keep doing the same for all passengers.