Spice Jet Airlines — broken armrest and got scratches on my arm

Address:

New Delhi, Delhi, 110052

Pnr : xhidph

I boarded a flight from bengaluru to delhi and unfortunately i chose spicejet, the flight condition was super bad and the armrest of my seat was broken unable to even put my hand during that complete journey had to lift up my arm and keep it like that during the flight, if i tried to place it there it catch hold of my skin in between of that two broken pieces. I contacted spicejet they said just a sorry, i have paid full amount if sorry fixes everything then next time i ll say sorry and pay half the amount.