Spice Jet Airlines — Cancellation of Roundtrip tickets by Spicejet

Address:

Chennai, Tamil Nadu

I booked round-trip tickets for my travel to Coimbatore from Chennai (23rd of March to Coimbatore and 25th of March to Chennai). The only reason for booking those tickets, despite my friends warning me not to, was an offer that was in place on the day when I booked the tickets. As expected, I got an e-mail from Spicejet on the 15th of March stating that my flight to Coimbatore has been cancelled due to operational reasons. I booked a bus ticket to Coimbatore for my journey. I was hoping and praying that my return ticket to Chennai should remain good and not get cancelled again. God did not answer my prayers! I got a call from a Spicejet representative on the 24th of March (few hours before my journey to Chennai) stating that the flight to Chennai has also been cancelled due to "Operational" reasons. I am not mentioning the trouble that I had to go through to find an alternate way to reach Chennai. I have two things to say to the SpiceJet team, 1. I know that your company is going through crisis, that doesn't mean you should let your customers share your burden. 2. WHY THE HELL DO YOU ANNOUNCE OFFERS IF YOU DO NOT HAVE THE INTENTION of letting the customers benefit from it? I WANT MY MONEY BACK! I WANT IT NOW! Why should I wait for 30 days to get my money?