Spice Jet Airlines — Cancelled Flight SG 437 from Coimbatore to New Delhi on 24.12.2014. | |||
5 Dec 2014 I was shocked to know that the Spicejet flight SG 437 from Coimbatore to New Delhi on 24th December 2014 was cancelled for operational reasons. My Confirmation ID:[protected]LTQUOJ455 TICKET Nos. CBSLPK After my repeated attempts to contact Customer Care numbers had failed I registered my complaint for a full refund towards the cancellation of the Flight from Coimbatore to New Delhi on 24.12.2104. This was possible only because of a courteous response from your Senior Customer Relations Executive Mr.Binith Bhagat. CC SpiceJet 15 Dec 2014 Dear Sir, Greetings from SpiceJet. This is with reference to the trailing e-mail regarding flight cancellation. We would like to take this opportunity to apologize for the inconvenience caused. Please note that if the flight stands delayed/cancelled we are providing alternate options to affected PNR. 1. They may cancel the reservation and take full refund on request back to the original mode of payment. 2. They may shift their particular flight to the next/previous available flight (as per availability). We would like to inform you that due to security reasons changes or cancellation are not processed via e-mail. Hence we request you to kindly call on the 24x7 Call Center numbers mentioned below or may go to nearest airport or may get in touch with concerned travel agent from where the booking was confirmed for changes/cancellation and refund. Should you require any assistance in this matter, please don’t hesitate to contact us. Thanks & Regards, Binith Bhagat, Senior Executive, Customer Experience, SpiceJet Ltd| Plot No.319, Udyog Vihar Phase 4 | Gurgaon – 122016| India Call Center (24/7) # +91 [protected] / [protected] I had applied for full refund. Till date there is no response from Spicejet. I must get my full fare remittance of Rs.14600/-. But till date, you have not cared to respond. This is unfair trade practice. K. Vijay. Coimbatore. Mobile: [protected] Was this information helpful? | |||
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