Spice Jet Airlines — Complaint on sudden cancellation of without prior intimation.

Address:

Mumbai City, Maharashtra

Myself Shivakumar Sudalaimuthu want to lodge a complaint on spicejet for cancelling the flight SG 401 without prior intimation to the passengers. This caused highly inconvenience with loss of energy and time. When we reach the airport expecting for our flight, the spicejet executive told us that the fight has been cancelled. We asked the spicejet executive 'why have you not informed earlier'. They said the SMS and E-mail has already been sent to us. but we have not received any such SMS or E-mail. We came to know that the flight has been cancelled only after we reaching the airport. This is our PNR no: REL32R. One of from us is a senior citizen who could not walk, We carried her all the way from home to airport to catch the flight. We are highly disappointed with their service. Kindly do the needful in lodging the complaint.