Spice Jet Airlines — damage of baggage

Address:

500029

To
The manager
Spicejet airlines

It is brought to your notice that on dt:[protected] at 8:20 am i alongwith my wife boarded spicejet sg511 flight from ahmedabad to hyderabad vide pnr no.04c67l and my baggage was lodged at the check-in counter with following referance no.04c67l/03 feb2019/hyd/sg[protected]/seq0072. On arriving hyderabad and on receiving our baggage i found out of the two baggage one of the baggage was seen torn from one side of the bag because of the mishandling and careless approch and duty of your concerned persons. Immediately on noticing the same i contacted your company authorised person and after verifying the same he registered our complaint vide acknowledgement no.46593 dt 3-2-2019.
The market value of the damaged bag is approximately rs.3500/-.
Therefore i demand you to pay the amount of rs.3500/- towards the damage of the baggage within a period of 7 days to avoid forthcoming litigation.

I am herewith also attaching the photos of the baggage and the written complaint given to your authorised persons at he airport.
All my details are available with your authorised person.

Ashok kumar jain
Advocate
[protected]