Spice Jet Airlines — delay in informing the flight delay

Address:

Ernakulam, Kerala, 682020

I have booked ticket in the flight sg 605 and i received mail that i should report here before two hours from departure. Accordingly when i reached here by 6.40, at that time i received a mail that flight is delayed up to 10.20pm. Being a lady travelling alone i have planned my cab and food at kochi as the flight will reach there by 10pm. Now, even after reaching the airport, i was informed about the delay. I was supposed to reach my destination by 10.30. And spice jet support is not even giving a complementary food pass for the customers. Very bad service. I lost lot of arrangements due to this.