Spice Jet Airlines — delayed flight as I was there before the flight take off

Address:

Darjeeling, West Bengal, 734311

Today, yes i was late for boarding on time but when i reach to the airport my flight was there i reach there befor 30 min flight take off. Whene i ask with the ground staff they said to me they cant take me to the flight i try to convince them but they did not listen to me i did not hear any last call for me. I dont understand the procedure o[censored]r company. As we are paying for you then you all need to take care for the costumers dont try to look only for the money spicejet is really disaster.