Spice Jet Airlines — denial to board

Address:

Darjeeling, West Bengal

I had booked my ticket for bagdogra to kol on 12th dec and back on 14th dec by spicejet.

My filght was at 2.50 pm. Due to heavy congestion in the city and at the airport i reached the airport a few minutes late i. E by 2.00 pm.

The spicejet people were very unfriendly and denied any help. I requested them several times but they very bluntly refused to help. There was enough time if they could have accomodated.

Moreover, after all request, i even asked me to accomodate on the next flight. For which again i was refused saying that there was no vacancy although online it was showing that seats were available.

Having no other option, i had to then take a flight with air asia.