Spice Jet Airlines — extra baggage charge

 
1 Review
Kolkata, West Bengal, India
 Swayambhu Nath Ray on Jan 6, 2018
My ticket says that i can carry 15kg of luggage with me, but at the check-in counter in kolkata airport, i was charged 400 bucks for my luggage. My flight is from kolkata to bangalore departing at 6.55 am. I am attaching a screenshot of my ticket with this complaint. Why i had to pay extra money when my ticket allows me to carry luggage. Kindly resolve this issue as soon as possible.

extra baggage charge
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    Customer satisfaction rating
    1%
    Complaints
    2006
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    27
    phone
    +91 965 400 3333
    +91 987 180 3333
    location
    Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai, Tamil Nadu, India - 600028
    Spice Jet Airlines - extra baggage charge