Spice Jet Airlines — flight delay

Really dissapointed with service provided by spicejet twice i expierinced such a delay, while i was departing the flight was delayed 9 hours and while i was coming back flight is delayed by 5 hours this is absoloutely ridiculous as i had to attend an urgent meeting and unfortunetly due to poor service i couldnt attend the meeting. Really dissapointed short words as i cant express my dissapointment