Spice Jet Airlines — Flight Number Spice Jet SG - 3261 Refund of 4366/-

Address:

Bangalore, Karnataka

Hi, My parents Name : Mr Joy George & Mrs Susan Joy were booked on the flight light No : Spice Jet SG - 3261, Departs: Chennai on Sunday 12/04/15 at 07:50 Hrs and Arrives: Kochi on Sunday 12/04/15 at 09:10 Hrs. This perticular flight was "PREPONE" without any prior notice . My parents or I never receive any phone call or email regarding it. When we reached for the boarding the flight at 6.45 am it had already left . The Spice jet is denied to reschedule a flight for us or ready to give any refund. We had to take a flight with higher price and leave chennai.We were not the only people who missed the flight there were other people in the airport who were having the same issue. There were many other people who had missed the same flight because of irresponsibility of SPICEJET. While travelling from Kochi to Chennai Spice Jet SG - 3262 the same thing happened, this flight was prepone without any notice however my parents got another flight after 5 hours. Please take action against Spice jet for cheating on people and making money out of it. I would like to get the refund of 4366/- for 2 passengers mentioned above because Spice jet failed to inform us the prepone timing of the flight by all means.