Spice Jet Airlines — Flight Rescheduled by 11 hours Disrupting All Plans !!

Address:

Surat, Gujarat

PNR NO:- L46DVV My SG-487 BOM-CCU flight which was scheduled on[protected] at 0835 hrs was rescheduled to 1945 hours which is disastrous for my plans . I cannot go with the rescheduled flight and I want to change my booking to morning hours (Before 0900 hrs as i hace to reach CCU before 1200 noon anyhow) or else cancel my booking with SpiceJet. Your management is pathetic and your Customer Care is non-existent. I am facing harassment from SpiceJet 2nd time within 6 months and I think even Air India is better than you, at least they attend customer calls and serve well on flights too. YOU ARE DOING ADVERTISEMENT OF YOUR 3RD CLASS SERVICE ON CUSTOMER COST, ALMOST EXHAUSTING CELLPHONE BALANCE OF CUSTOMERS. Even after dozens of calls and exhausting my time and money nobody is attending calls or even calling back. THIS IS SHAMEFUL. AND I SUGGEST YOU TO SHUT SHOP AND STOP HARASSING CUSTOMERS LIKE THIS. I would be still grateful if you out of shame now at least refund my entire expense at the earliest. IF I DON'T GET REFUND OR ANY POSITIVE RESPONSE FROM YOU I WILL HAVE TO COMPULSURILY GO TO CONSUMER FORUM WITHIN 2 DAYS AND EVEN COMPLAINT TO MINISTRY OF AVIATION. Thanking You For Your Kind Consideration in the Matter and Awaiting for an early response.