Spice Jet Airlines — Flight ticket rescheduling

Address:	Bangalore, Karnataka, 560103
Website:	book.spicejet.com/Search.aspx

Hi team - i have a complain about spice jet. Pnr-sc3fvd.

The flight website showed no fees if flight rescheduled same day within 60 min or 120min. However, they charged me at the end around 4500 inr. This is clearly misleading. Upon calling akshita and ankit, started fighting that it is cancellation policy. The flight booking was made from the portal and ticket was rescheduled in next 10 min. There excuse is to call the agent and get back the money but not from website. I feel cheated by showing misleading messages as no reschedule fee. They should have asked us to call them to save our money rather showing such message

The airline actually cheating passengers in name of flexibility which is not there at all