Spice Jet Airlines — no information about flight degradation

 
1 Review
India
 Swikriti on Aug 20, 2019
Hi,

I had a spice jet flight, sg-8481 on the 18th august 2019 from patna to delhi which was at 17:10 hours. I wasn't able to do the web-checkin and after reaching airport i was informed at the counter that the flight has been degraded and we will accommodate you in the next flight which was at 20:25 from patna on flight sg-8145.

I am thankful that i was given a flight but why wasn't the passengers informed about the flight degradation. We had to sit at the airport for good 4-5 hours doing nothing. How do you want to compensate the time loss we had in the airport.

Please explain.

Regards
Swikriti

no information about flight degradation
no information about flight degradation
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    phone
    +91 965 400 3333
    +91 987 180 3333
    location
    Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai, Tamil Nadu, India - 600028
    Spice Jet Airlines - no information about flight degradation