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Spice Jet Airlines — non availability of bus from flight to arrivals

Today i travelled from vijayawada to bangalore through spice jet. Landed in bangalore at 9.15pm. We are waiting for the bus to come and pick us from last 40min with no success so far. Lots of people has connecting flights and families standing with kids. It is so unfortunate that the crew is not in a position to be accountable and responsible.

After 40min the same bus which was packed and took first batch of customers returned back. At the cost of customer pain these airlines are making money. No corporate governance and unprofessional management. These people are best suited for collecting money on the dead bodies.
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    Customer satisfaction rating
    2%
    Complaints
    2346
    Pending
    0
    Resolved
    55
    phone
    +91 965 400 3333
    +91 987 180 3333
    location
    Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai, Tamil Nadu, India - 600028