Spice Jet Airlines — non cooperation from staff

I had a spice jet flight today from pune to bangalore the flight time was at 6:00 am i had reached airport around 5:30. I am totally aware of the reporting time, but there was a genuine reason for the delay. Still there were 30 min for flight to take off. I tried my best, requested so many times to the staff member but they don't even tried to help me, they directly denied saying all is your fault. I dint really single call from the authorities to notify about flight considering its standard procedure.
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Mere fare do bar mera accunt se nikal giya date of joyrne 18/11/17 delhi to ccl plz refund my ammount

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