Spice Jet Airlines — pnr z97dnp & r628yy cheating

Team

With regret i would like to inform you that your company has done a cheating with me.

I have planned a trip to jaisalmer through your company. Pnr details are mentioned in subject line.

While booking, your executive informed me that i have to pay either rs.250 or rs.150 per seat at the time of selection. However he did not mention that seats can be selected free at airport. So i had to pay rs.1350 *2 = 2700 for 9 seats for ahmedabad to jaisalmer and return.

This is poor service and i feel that company like spice jet cheat the customer merely for rs.150 per seat even though it can be made available free to customer.

Hence i request you to refund me back rs.2700 charged from me unethically.

Also, one of your executive helps me with web check in and other denies.

Why such partiality?

In absence of my refund of rs.2700, i would be forced to take appropriate action against your company.

My contact number is [protected].