Spice Jet Airlines — poor customer support by komal (manager at bangalore airport)
GaGargy Goswamy on Jan 10, 2019
There was tremendous traffic on the highway at bangalore this morning. I reached at 5.15 am for a flight at 5.45 am, it was late i admit however as a consideration as exception, i could have been allowed to board ee3i2x flight to delhi. Requested and pleaded komal who is the manager at the check-in counter here but she just didn't yield.
Many airlines allow considering emergency but komal just didn't allow and i got marked as 'no show' and lost the full flight fare.
She asked me to check for other flight through the day but all flights are fully booked. So, i have now booked on a different airline.
I am a frequent flyer and i want to say that i ll never again travel with spicejet who have no consideration for passengers and are only focused on making money by harassing passengers.
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