Spice Jet Airlines — providing wrong schedule about bangalore - bagdogra flight no. sg 714

I am nirmal kumar. Booked flight from bangalore to bagdogra flight no. Sg714 date 10 december 2018.
During booking it was direct flight but after reaching at counter staffs were telling that there is no direct flight for bagdogra. If there is no direct flight then why are you showing direct flight to bagdogra. Even you didn't text us. Now i am at airport from 10 hours of date. My flight is arranged in two parts blr-ccu and ccu-ixb which is time consuming also not suitable as per my scheduled work. This is very bad impression on your system.
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