Spice Jet Airlines — Refund

We paid an amount of INR 800 on SpiceJet website for seat selection on 4th of Aug 2022. Transaction ID[protected] / [protected]. The payment was done against the PNR number - G9J9GC - Flight no - SG 8937 - Pune to Delhi, departure on 6th Aug 2022. We tried emailing several times to SpiceJet but they are not responding on any emails. also call center number is always busy keeping us on hold for long time. Please take strict action on the same