Spice Jet Airlines — regarding non performing the duties upto the required standard by spicejet agent

1. It is brought to your notice that i am travelling in spicejet flight no sg 122 from leh to delhi on 10 apr 19 and your staff whose duty is to provide boarding pass and doing x-ray at leh airport is tottaly disturbed me. I have 2 x lugage out of which one bag is for check in and another one is hand bag, total weight of the both bags areupto the required weight ie. 20 kg but ur staff said check in bag has only 15 kg and another one is 7 kg he/she totally disappointed me and sent back to the x ray machine counter, on that counter a lady staff refused to cut the tag and after my humble requst she was ready to do the needful.
2. It is also intimated that i am a sikh passanger and i have sword but ur staff refused to give tag for that sword and police staff send back me due to the same.
3.in view of the above you are requested to instr your staff and take action accordingly and intimate the same to under mentioned details
Jatinder pal singh
Pnr no nel17k
[protected]