Spice Jet Airlines — respectless handling and communication fault | |||
I booked my flight from coimbatore to frankfurt. My flight from coimbatore to chennai was spicejet. It was on 13th february. I also bought excess baggage of 15kg from spicejet. I have given my indian mobile number and my email address for communication. They didn’t accept a foreign mobile no. This number i use only when i’m in india. I booked this flight in august. My spicejet flight from coimbatore was scheduled at 5;45 pm. And my connecting flight emirates was scheduled at 9:00 pm. There was spicejet flight shedule change from coimbatore to chennai. I got no mail informatie at all. When i went to airport for the flight of 5:45 pm on 13th february i heard that it’s scheduled at 8:45 pm. It was a great shock. My next flight in chennai was at 9:00 pm. They did not arrange anything alternative. I had to book another flight. And my international baggage what i already bought with spice jet can not carry. I had to pay rs. 10, 686/- at the spot for flight and baggage. It was really a terrible situation to organize everything within few minutes. Very bad treat and respect less attitude. Where can i register my complaints and who can solve this. Csj Was this information helpful? | |||
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Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai, Tamil Nadu, India - 600028
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