Spice Jet Airlines — staff behaviour

So hello spicejet, i thank you whole heartedly for making me have the most memorable day. Well on a very serious note i hate your staff.

So i was "supposed to be" travelling from bengaluru to kolkata (Blr to ccu) on spicejet sg-657 where my departure was 10:40 am
So apparently i was on time for reporting. As per the flight policy reporting time is 45 mins prior departure. And as per my flight timing my departure was 10:40 am and i was the counter at sharp 9:55 am.
At the first counter the staff asked me to step to counter no 1. Waiting after a family of 6 members who got their boarding passes right before me to ccu and headed for security - i got my turn to collect the boarding pass. The staff at counter no 1: stated "sorry ma'am we can't help you."

So i again asked could you help me? She ignored. Again i asked assuming she didn't hear me. Excuse me i need me boarding pass, offering me ticket and id card. She ignored me again. I asked again. There was another female staff standing right behind her using her personal mobile phone attending her call. I kept asking her the same, excuse me could you help me? She ignored all the while she was busy giggling on the phone. I asked her again. She told me the same "sorry ma'am we can't help you".
This ignorance and begging went on till 10:10 am and now i had officially crossed my reporting time.
Due to your staff crew who ignored me and left me helpless wasn't ready to listen to me i happened to miss my flight, my money and my time which i had committed to my schedule internship meeting in kolkata.
So i was left like a helpless student and a helpless girl who went endlessly going begging the staff to listen who were lost in giggles and effortlessly not being there for their passenger.
As a flight staff your main policy is to be there for your passenger or your customer for the matter and that's what i'd blame the entire spicejet to be failing at.

I then rushed to the sales counter of spicejet inside the airport where there was just one staff while others airlines has minimum of two staffs. I requested her politely too to help me but she too was like maam i'm sorry i can't help now it's time already been up. Like seriously what the #? I was being kind and polite all the time from the time i entered airport and stood in queue, kept begging and asking and your staff were being ignorant all the while. This is shameless from your end. I can't really explain to what level i requested rather begged but your staff was busy with her phone call.

I don't have any evidence for my presence there other than the cameras at the airport authority in bengaluru.
Despite my efforts being a helpless girl and a student spicejet is responsible for my loss of flight, time and money.

Now be to straight, consider and look up to my concern. It's been two days almost now and i'm writing this today only because it still irritates me that spicejet could get this cheap, ignorant and stand against the policy of "being for their customers".

Simple, get me a refund of full amount of my flight and warn all your ground staff to next time never behave this cheap with their customers and end the matter before i sue spicejet. It won't take me long to file a huge complaint and about the evidence i'm very much okay to take this matter long and get the cameras at airport for my proof. You might win but i'll be satisfied to at lest get your name bad in the market and make your airlines have loss in number of passengers.

For details :

Passenger name : ayushi jaiswal
Flight no: spicejet sg-657
Pnr: e10n585
Date of travelling : 23rd april, 2018
Time of depature : 10:40 am
Journey : blr to ccu