Spice Jet Airlines — unethical behaviour | |
I had booked 3 tickets from 'cleartrip.com' for a flight from Bombay to Delhi on 9th June at 21:40. When I arrived at the Chhatrapati Shivaji Terminal 1, I was informed that the timings of the flight had been changed to 21:00 and that all the gates were closed. I did not receive any SMS, Email or call regarding the change of timings. I went through a lot of harassment and mental stress due to the negligence on behalf of your airlines. It is unethical on behalf of your airlines to carry out such fraudulent activities. The timings of the flight were 21:40 on the tickets as well as the emails that I received. This act has clearly violated the Right to Information that the airline is duly obligated to perform towards its customers. I would rather term this as cheating by the airlines towards its customers. I request you to look into the matter and respond at the earliest otherwise I will proceed forward to seek remedy legally. Was this information helpful? | |
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We were having a connection flight from from Bagdogra to Kochi via Mumbai. We were informed that we could collect the baggage from Kochi. But spicejet failed to provide our luggages in Kochi.and informed by spicejet agent that our luggage is still in Mumbai. I am expressing my extreme unsatisfaction in your poor service..
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