Spice Jet Airlines — valuables - jewellery stolen

Address:

Jamnagar, Gujarat, 361001

I ritu agarwal would like to share a most unreasonable mishappenning happened to me while travelling in spicejet
On 20th feb 2018 from jaipur to ahemdabad
Flight no sg 923...
In one of my checkin baggage i left one pouch containing my gold ornaments. And to my horror, when i landed on ahmedabad airport my baggage side chains were open & a pouch containing jewelry was missing. Immediately i contacted the concerned ground executives of spicejet & spicejet officer there, they were least concern about the loss n infact have started blaming me that i am intensely doing this.
On the same day 20th feb 2018, we had filed a complain to airport terminal manager, regarding the same n filed a complaint to the director of airport authority, ahmedabad & also mailed a complain to director of airport authority jaipur via mail id [protected]@aai. Aero, jaipur. But still awaiting for any action...
This is to inform that spicejet is taking customers for granted and stealing valuables from their checkin baggages.
The passenger has been mentally tortured and humiliated. As the pouch contains my hard earned valuables gold jwellery worth 3-4lakhs.
A complain was also registered with spicejet, but the customer service has reached to abysmal low & slow as there is no calls informing customer for the current status. And we continued following them up & finally we got a mail from spicejet informing that they didnot found any mishappening in the case n spicejet is not reaponsible for any loss.in fact spicejet is responsible for the trauma, humiliation and agony caused to me. I am really feeling helpless...
As such the culprit is freely enjoying the loot and the bechara customer is keeping on searching ways to get back his valuables.