Spice Mobiles — mobile battery

Address:

Bhopal, Madhya Pradesh

sir my name is ashutoah chourasiya from bhopal (m.p).in 2013 last, i purchase the spice mobile 423mi model, and this year may 2015 its battery has gone down out of service.so i contact the customer care and go to the service center of spice for purchase a battery of my handset.but they say they have no battery for this set and company not manufacturing battery of this set so.i say what i do they say sorry sir you should purchase the new one.my question is that it is right ? only battery reason i should purchase new one ?and also my important data on phone memory which i lost because of that phone not starting.is that right for customer point of view and company not provide any some other salution for my problem.and its cellphone has a that type of battery that are not availlabe in the market.so iwhat i thought i lost my mobile and my important data, just because of that company not providing me the battery of my cell.spice i never exepect from you.