[Resolved]  Spice Mobiles — Service

Address:Gautam Buddh Nagar, Uttar Pradesh, 20130
Website:www.google.com

Respected sir,
My sel[censored]pendra singh, this complain was regarding spice mobile service. I had buy spice x live512 headset in the month of august ater one month it had touch and hanging problem, headset was in warranty so i submit the headset in service centre imei of headset - [protected]. Today till dated 7th november i didn't get my headset because they r not providing service fine. And i call to customer care mr. Govind ( senior excutive) he was to rude on call he doesn't know how to talk with custmer and spioce mobility service very bad. Please check this and i am going today in consumer court to give application of that kind of bad service.

Thanks regards,
Upendra singh
[protected]
[protected]
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Complaint marked as Resolved 
Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
Nov 07, 2015
Updated by Abhay75066
very poor service of spice so he not stand on market
Verified Support
Nov 09, 2015
Spice Mobiles / Spice Mobility Customer Care's response
Dear Abhay75066 , We thank you for patronizing Spice product. With reference to your concern mentioned below, We wish to inform you that your concern has been registered with us via reference no. [protected] We shall get back to you shortly with the resolution . However, incase of any further query, we request to please contact at Spice-Helpline on the[protected] between the hours of 10:00 AM to 06:30 PM, seven days a week or you may write us at [protected]@smobility.in ThankYou ! Spice Team
Verified Support
Dec 30, 2015
Spice Mobiles / Spice Mobility Customer Care's response
Dear Abhay75066, This communication is towards acknowledging your concern and we wish to inform you that as per our records your handset has been repaired and delivered to you. If still you are facing any problem regarding that you may write us on [protected]@smobility.in or call on our customer care no[protected] between 10:00 AM till 06:30 PM From Monday to Saturday. We would like to assure you that our endeavor is to provide you quality service and your feedback will help us in improving our service further. Thank You ! Spice Team
Complaint comments 

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very poor service

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    +91 11 4292 1000
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    S Global Knowledge Park, 19A & 19B, Sector-125, Noida, Uttar Pradesh, India - 201301
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