Address: | Bareilly, Uttar Pradesh |
Sir
I have purchased a Mobile model No. Spice MI 349 from INFO-NET Bareilly (Copy attached) on 14.03.2014 vide bill no. 9119. After one Month of purchasing I am facing problem of hanging phone and in camera of Phone. I
visited to Spice Serive Center naming Saloni Enterprises D- 35 Butlar Plaza Bareilly. The Persons operating Service Center did not behave politely to any customer. After So many requests they finally took my phone for servicing and they returned me after 25 days. But when I received my phone after 25 days it worked only a day properly thereafter problem persisting continuously. The Mobile is still hanging. When I again went to customer Service Center Saloni Enterprises they responded that i am not sitting here only for You. They did even not not
listen me and did not see my phone again.It is Therefore requested to kindly take necessary action to resolve my
problem. As I am a customer of your company and it is also matter of reputation of your company products. If problem not being resolved by your company, I have to move Consumer forum as warranty of one year is still with me.
Regards and thanks in anticipated future cooperation.
Shiv Kumar Saxena
Mo.[protected]/[protected]
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