Spice Mobiles — spice mobile battery burst

Address:

Chennai, Tamil Nadu, 600073

Hello spice

This is to inform you that i had purchased spice xlife mobile in june 2017 through amazon. I was using this mobile for three months. From last ten days mobile had a power problem. The mobile was not switching on after pressing power button for many times. And after sometime it automatically switched on. Day before yesterday when i ended a call and kept it idle suddenly mobile battery bursted with a big sound and fire too came from it. I had been trying to reach your number which is given on manual book but no sort of response from your company also the service centres which you had listed on the book were also been approached but they claim that they are not dealing with spice mobiles now. Then why you had given these centres as asp. Now let me know the genuine authorised service centers in chennai. Please help in this regard else we can move it legally. I am so vexed with this type of customer service from your company. Please come with a solution for this issue. Attached all the images and mobile images bursted battery image and amazon invoice copies.

Regards
Karthik
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