[Resolved] Spice Mobiles / Spice Mobility — Mobile not working | |||||
My Father purchased a spice stellar 511 from homeshop18 mobile phone 2 to 3 months back, the phone worked well for the 1st month, after this the phone started showing software bugs the data connection remained on and we use to off it again it shows data connection, the phone was submitted to spice service center they returned it back after 3days the phone had no issue for almost three weeks and again the problem continues the WiFi also blinked on the phone notification it was again submitted to the service center after when it was returned it didn't worked well for not an hour the phone got heating issue and then the phone hanged, two three time I restart the phone but now also the problem was continued then again my father submitted the phone to the service center in fort and now when they returned it, it was said that phone needs charging and the phone is kept for charging but the phone is not booting at all and its not even charging it has totally switched off its not even turning on now spice please suggest what to do... Phone Sr no is 13101060FC0066 Was this information helpful? | |||||
Complaint marked as Resolved
Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint. Verified Support Dec 29, 2015 Spice Mobiles / Spice Mobility Customer Care's response Dear Sandesh Sagvekar ,
We thank you for patronizing Spice product.
With reference to your concern mentioned below, We wish to inform you that your concern has been registered with us via reference no. [protected] We shall get back to you shortly with the resolution .
However, incase of any further query, we request to please contact at Spice-Helpline on the[protected] between the hours of 10:00 AM to 06:30 PM, From Monday to Saturday or you may write us at [protected]@smobility.in
ThankYou !
Spice Team
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