Spice Mobiles / Spice Mobility — mobile service - repaired mobile not received from long time & no response from service center

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.spicemobility.in

Name : rama rao from berhampur, odisha. ([protected]@gmail.com)

I have purchase a spice mobile (Model: xlife m5+) from home shop 18, the order no.[protected] dated 23-04-16 and the phone delivered by 02-05-16. After care full use of phone about only 5 months, the phone started not working and the same has given to service center m/s satish solutions, gandhi nagar main road, service request no. 18102747ga0014 on 14-10-16. The phone gets repaired and returned another phone to me on 07-01-17. After 3 months o[censored]sage again the started not working (Software/ network problem) on 31-03-17. Again the phone was submitted to same service center. But the sad thing is till now i have not received my phone. I have contacted many times to customer care officials and the registered lawyer notice also given on 29-06-17, but i didn't get any useful information. I have requested many times to replace my phone with a new phone. At least this the problem not supposed come again.

I am writing this complaint to solve my problem as soon as possible from now. If it not solved soon, i will go to consumer court.

Hope you are going to solve the issue on immediate effect.