Spidigo — internet connection lost since last 3 days

Address:Ahmedabad, Gujarat, 380063
Website:www.spidigo.com

Since 15th february'19 late night, my internet is disconnected. Whenever i tried to login with my user id :- harshpatela1803 with password, it shows either check your credentials or shows username and password is incorrect (There is no provision of forget your password?) however we never changed our pass word.
Customer care is always shows waiting number in two digits and automatically disconnect after 2 minutes of waiting.

Company is not taking any care of their customer. We have paid 18 months prepaid charges in nov'2018.
Request you to do something against company.

Thanks and best regards,
Naresh patel
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SPiDiGO customer support has been notified about the posted complaint.
Feb 19, 2019
Updated by Naresh Patell
Sir, Complaint not resolved yet.
Feb 20, 2019
Updated by Naresh Patell
No action has taken yet by spidigo, complaint is still pending...
Feb 20, 2019
Updated by Naresh Patell
My user ID is harshpatela1803
Feb 21, 2019
Updated by Naresh Patell
Sir, My complaint is not resolved yet, no response from Spidigo..
Feb 25, 2019
Updated by Naresh Patell
Sir,
Since 15th Feb'2019, my complaint has not yet been resolved. Please help me to refund my paid subscription money. Company has not connection mode in any ways.

Regards,
Naresh Patel
My user ID is harshpatela1803
Complaint comments 

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My user ID is anul75. My broadband service not working since four days.

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