Spidigo — No response by local coordinator

Very fluctuations in internet
Wifi drops 20-30 times in 12 hrs
Even though i have speed of 60 mbps
I hardly get speed of 10 mbps any time throughout the day

Even the local coordinator is not responsible to come and fix it
Have been calling him since 10 days
But he is telling i dont have team members we will get u fibre connection but i dont have team members
But same answer since last 7 days
And now he is not answering calls