Spidigo — refund delay scam

Address:

Ahmedabad, Gujarat, 382330

The agent came to my office for installation and asked me to pay before the insallation could even be executed. He then said there is a building between the office and the tower so the installation can not be done hence refund will be made next day, since then spidigo comapny had not been providing satisfactory responce, neither the employees its been 1month and 15 days now. Yet i had been given fake commitments that the refund will be done in 15 more days. How stupid it is to believe that this company is taking more than 45 days to even refund after knowing it was fault from their end as the engineer should had made sure first then moved ahead. People from this company do not even provide status, when called at customer service every time they say that they are forwarding their complaint yet no one bothers to even update on status. This is my worse experience with any internet provider or even any company. I would had taken legal assistance yet it is just 5200rs so it does not seem relevant to waste time and money behind them. I am attaching slip for reference. The names of these # people are as follows.
Nilesh khant (Executive)- [protected]
Deepak (Tl)- [protected]