Spidigo — there is no internet since from one month

Address:

380007

Dear sir,
My user id: mukkesh58
My address:
Dr mukesh pandya.3-akruti flat, b/h dharnidhar derasar, vasana, ahmedabad 380007. Gujrat.
Since from one month there is no internet. Regarding this we have done many times complain to local authority. But, there is no any solution or result for this. We are trying to register our complain by telephone in your company ([protected]), we have to hold our telephone at least 15 minutes. After 15 minutes the answer is coming that our executive are busy try to phone later.
Is this type of services are you providing to your customer? Do something for this as early as possible.