Sri Krishna Sweets — janmashtami special box

 
2 Reviews
3H nadasarovar, 158/160 kamaraj ave 2nd st,, Chennai, Tamil Nadu, India
 seshanvr on Aug 23, 2019
I purchased 2 special boxes of inr 575 each for gokulashtami on 21st - sadly the seedai, murikku and thattai were not fresh and they were stale and hard to bite and not crunchy. Even your famous mysorepak was not melting in the mouth as it normally is.

I went back to the adyar store where i bought it just now and complained to the store manager mr. Ilayaraja. He said they had sold a lot of boxes and he was indifferent to my complaint.
I am very disappointed and in all likelihood will not shop at your store anymore. I also intend to post this on social media as you are selling stuff that's not fresh!!!

Regards
Seshan

Complaint Status


[Aug 23, 2019] Sri Krishna Sweets customer support has been notified about the posted complaint.
Verified Support
Sri Krishna Sweets Customer Care's response, Sep 11, 2019
Dear Mr Seshan,

Your complaint has reached Sri Krishna Sweets Private Limited based out of Coimbatore.

Your purchase and complaint is for products purchased from Sri Krishna Sweets, Chennai, which is a different management. They can be contacted at the following:

www.srikrishnasweets.com
Ph:[protected] | Toll Free:[protected] | [protected]@srikrishnasweets.com

Thanks,
SP Karthikeyan
Sri Krishna Sweets Private Limited
Coimbatore
[protected]
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I fully endorse what Mr Seshan has stated as I too had the same bitter experience of having bought the stale stuff from Mylapore store located at Venkatesa Agraharam Road near Sai Baba temple.

Balu Anantharam
Abhiramapuram

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    Customer satisfaction rating
    34%
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    phone
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    'Sri Krishna Bhavan', 23, Mettupalayam Road, Kavundampalayam, Coimbatore, Tamil Nadu, India
    Sri Krishna Sweets - janmashtami special box